Services and Support .

Compuroots is honored to offer the below services for its clients

 

Services Offered:-

 1) IT Support and maintenance services .

2) HP Warranty services.

3) Annual maintenance contracts.

 4) IT Products supplier.

 

Service no.1

IT support and Maintenance services

Compuroots offers hardware and software support and maintenance services for all IT brands products as HP, Dell, Fujitsu Siemens, IBM, Lenovo, Acer and Microsoft. These products include: printers, scanners, laptops, computers, servers and storage system.

 

Printers :

We offers hardware support for all kinds of printers as design jet, LaserJet, inkjet, photo printers…etc Our technical consulting drawn as follows: first our technical staff diagnoses any technical problem then they maintain and troubleshoot the problem upon customer request. Any service offered from Compuroots has a warranty period for three months unless the part is not misused and consumable part in case that the part is defected and unable to be repaired, we replace the defected part with an original part with a special price from Compuroots represents around 40 % less compared by the price of any original part bought directly by our customer from the main brand reseller and distributor or vendor.

 

laptops :

We offers hardware and software troubleshooting for all computers and laptops problems (set up windows xp, windows vista, windows 7 and programes, System and Software Updates, Virus Clean Up) Our technical consulting drawn as follows: first our technical staff diagnoses any technical problem then they maintain and troubleshoot the problem upon customer request. Any service offered from Compuroots has a warranty period for three months unless the part is not misused in case the part is defected and unable to be repaired, we replace the defected part with an original part with a special price from Compuroots represents around 40 % less compared by the price of any original part bought directly by our customer from the main brand reseller and distributor or vendor.

 

 

Servers:

We provides Installation, configuration, troubleshooting and managing all operating systems and Microsoft based solutions (directory services and server systems),IBM server systems, RAID arrays for servers, all security systems as (ISA & firewall Server ,Managing reports and Design all Backup System using Backup Exec, Managing Company Internal System, Managing windows server(2000,2003,2008 and active directory, group policy). Our technical consulting drawn as follows: first our technical staff diagnose any technical problem then they maintain and troubleshoot the problem upon customer request.

Any service offered from Compuroots has a warranty period for three months unless the part is not misused in case the part is defected and unable to be repaired, we replace the defected part with an original part with a special price from Compuroots represents around 40 % less compared by the price of any original part bought directly by our customer from the main brand reseller and distributor or vendor.

 

Network solutions and infrastructure :

We provides Administrative and consultative services performed in managing, planning, or building a network infrastructure for small and big companies., Cisco devices(routers and switches),troubleshoot, maintain and consult our client with the status of their current network and possible expansions, everything from new security implementation to complete redesign. Typical contracts involve, regular network checking, adding and removing of IP’s, subnet maintenance, troubleshooting and resolving of problems on the network, troubleshooting of related hardware attached to the network, setup and change security policies, adding and removing of users, implementing filtering and anti-spam solutions.

 

 

Service no.2

HP Warranty service provider

 Compuroots is proud to be HP certified warranty service provider. Compuroots offers warranty service and authorized spare parts for certain brands as Hewlett Packard (HP) through our cooperation with the Authorized Parts Resellers (APR) for Hewlett Packard (HP) in the Middle East and Africa, we take any HP consumable parts and replace it in warranty with a new parts with no charge at all.

 

Service No.3

Annual Maintenance contract Visit

We offers technical consulting and support for all clients either by call or by visit contract as per our customer request for all printers, desktops, laptops, scanners, networking, servers and storage systems or any as per our client requirement We are pleased to offer more than service system as per our client budget and request.

 

Service No.4

IT Products supplier

We offers all hardware and software products for all IT brands as HP, Dell, Fujitsu Siemens, IBM, Lenovo, Acer and Microsoft. These products include: printers, scanners, laptops, computers, servers and storage system.